OurMarine is committed to safeguarding the privacy, security, and confidentiality of personal information. We recognise the importance of protecting your data and take our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) seriously.
This Privacy Policy outlines how OurMarine collects, holds, uses, and discloses personal information in the course of providing finance brokerage and related services.
OurMarine collects personal information to deliver finance brokerage services, including marine, leisure, asset, business, and personal finance solutions.
In certain circumstances, the collection of specific information is required by law, including obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. Where required information is not provided, we may be unable to offer our services.
We only collect personal information that is reasonably necessary for our business operations, including but not limited to:
This may include:
Credit information may include applications for credit, repayment history, defaults, and other data relevant to assessing creditworthiness.
OurMarine may collect, hold, use, and disclose personal and credit information for purposes including:
If we are unable to collect or disclose required information, we may not be able to provide credit assistance.
Where information is provided about third parties (including spouses, co-borrowers, guarantors, or dependants), you confirm that you have obtained their consent.
Where required by law or relevant to services provided, we may collect sensitive information including:
Health information is collected and used solely for insurance-related purposes and is not used for any other activity.
Personal information may be collected directly from you, or from third parties including:
OurMarine may use cookies and similar technologies to enhance website functionality and user experience. Information collected may include:
Third-party analytics and marketing tools may also be used in accordance with industry standards.
We implement robust physical, electronic, and administrative safeguards to protect personal information from misuse, loss, or unauthorised access.
Information may be stored in secure electronic systems or physical files, primarily within Australia. Access is restricted to authorised personnel only.
You may request access to personal information we hold about you or request corrections if information is inaccurate, incomplete, or outdated.
Requests should be directed to our Privacy Officer. Access may be subject to lawful exemptions and reasonable administrative fees.
Some service providers and third parties may be located outside Australia, including India, Singapore, and the United States. Where overseas disclosures occur, OurMarine takes reasonable steps to ensure information is handled in accordance with Australian privacy standards.
We may contact you regarding products or services that may be relevant to your interests. You may opt out of marketing communications at any time by contacting us using the details below.
If you believe we have breached your privacy obligations, please contact our Privacy Officer:
Addressee: The Privacy Officer
Phone: 1800 861 004
Writing: National Finance Connections Pty Limited, PO Box 3044, East Perth 6892
Emailing: privacy@vikingaggregation.com.au
If you are not satisfied with our response, you may escalate your complaint to:
Australian Financial Complaints Authority (AFCA)
📞 Phone: 1800 931 678
📍 Address: GPO Box 3, Melbourne VIC 3001
🌐 Website: www.afca.org.au
This Privacy Policy may be updated periodically. The most current version will always be available on the OurMarine website.
OurMarine is committed to resolving complaints fairly, efficiently, and transparently. Our Internal Dispute Resolution (IDR) service is provided free of charge.
National Finance Connections Pty Ltd
ACN 661 296 457
Australian Credit Licence 543046
You may lodge a complaint by contacting:
Mr Rob Ryan – Chief Operations Officer
National Finance Connections Pty Ltd
Suite 3.01, Level 3, 12 Waterloo Road
Macquarie Park NSW 2113
📞 Phone: 1800 861 004
📧 Email: complaints@vikingaggregation.com.au
Complaints may be lodged verbally or in writing. We also provide support for customers who require additional assistance, including multiple communication channels and accessibility options.
